Users & Roles in Mav.next: Manage Team Access

Invite teammates to your Mav.next account and control what they can do with role-based access, including admin-only actions.

Bring your team into Mav.next and control what each person can do. Manage your roster under Settings → Users.

Managing users

1. Invite a teammate

   Add a user by email from Settings → Users. They’ll get an invitation email and set their own password on acceptance — it must meet Mav.next’s password requirements.

2. Set their access

   Assign the appropriate role so each person has the access they need — and nothing they don’t.

3. Update or remove

   Adjust a teammate’s access or remove them at any time as your team changes.

Every Mav.next sign-in is also covered by an automatic account lockout after too many failed attempts. If a teammate can’t get in, point them at that page.

Roles and permissions

Access in Mav.next is role-based and scoped to your account. Everyday users can work contacts and review conversations, while sensitive actions — such as deleting an agent or changing account-wide settings — are reserved for admins.

Restricting destructive and account-level actions to admins keeps your configuration safe as your team grows. If you need a permission you don’t have, ask an admin on your account.